Adam and Matt are top notch when it comes to customer service. Adam spent time searching for the perfect truck for me. Both kept in contact with me daily as the truck was transported to Jackson Ford. They also offered several alternatives to financing, which we appreciated. I would buy again from them even though there are several Ford dealers much closer to my home.
I had Eric Courtney as my sales agent. We realized that 9 years ago he also sold me my current vehicle, a Ford Fusion! He sold me my current vehicle a 2019 Ford Escape and so far I love it! Eric is great at his job and extremely helpful with the buying process and all the little details! I went back and he helped me set up Ford Pass and sync. I would buy from him again and highly recommend his sales experience. Also, I had Trent that did the financial part and he was extremely patient and helpful!
Doing business with Jackson Ford ofDecatur was simply outstanding! A+
We had a great buying experience with Jackson Ford of Decatur. Eric Courtney was our salesman who we have worked with in the past. Very informative and helpful in getting the deal we wanted. We would definitely do business again.